Event: Friday December 24th at 2PM EST
VoIP Users Conference (VUC) is probably the largest and longest-running weekly meeting of an international technology group. Callers join us live from at least 3 continents each week. This “Christmas Eve Edition” lasted 6 1/2 hours. The first two segments are just above. Here’s the final segment: 3 hours and 45 minutes. A few highlights:
Did I ever mention that support for Skype for Business is one of the worst I’ve ever experienced? Skype blocked one of my accounts last week and it took 4 days to get it unblocked, during which I told them “I can’t log in” and they wrote back with reasons my account might be blocked and suggesting I “log in to my account…” and I wrote back saying “but I can’t log in…” etc ad nauseum. Skype support sucks, no better way to say it.
On the other hand, Voxeo support, which I also experienced that same week, is excellent. I went to their #tropo IRC channel, and had answers within minutes and action on my account from a Voxeo support person. Kudos to Voxeo.