Ten Hands: WebRTC Video Conferencing

Event: Friday, July 13th at 12 Noon EDT


Jack Blaeser, co-founder and COO of Ten Hands sent me this description:

We started TenHands to deliver simple affordable video collaboration for businesses in a way that has never been done before. Our first of its kind architecture yields a delivery cost model that is highly disruptive and that translates to great affordability for our customers. Our attention to ease of use makes TenHands approachable to the masses in the same way that many popular/viral consumer applications are.

We released our Beta offering on April 23rd and have worked over the past 12 months to derive 5 key points of differentiation: 1) a simple easy to use interface 2) a non-Flash browser approach 3) native integration with other popular collaboration tools 4) our virtualized cloud computing video/audio switching and 5) architecting TenHands to run on a dedicated backbone to deliver the best possible experience.

Our client software is a true browser plug-in (no Flash) that’s based on Google’s WebRTC open source project. We extended WebRTC to deliver HD video in Chrome, IE, Safari and Firefox on both Mac and Windows; iPads, Android devices and smart phones are next. The result is a 2Mbyte royalty free plug-in that is remarkably easy to integrate with other web-based applications. As Google and other browser makers add real time video and audio capability to the browser, we will end up with a “no software required” delivery model.

We use Amazon’s EC2 for video/audio switching on commodity servers in a fully virtualized environment. This enables on-demand scalability and delivery cost advantages that MCU-based providers like Citrix, Vidyo or Webex cannot achieve and won’t be able to pursue without massive architectural changes. We even have the ability to run in partner or customer own data centers where desired.

Today we run TenHands on a fungible QoS enabled network that we buy. It has 0% packet loss and 14 PoPs with STUN/TURN infrastructure for firewall and NAT traversal.

{ 1 comment }

Warmbowski July 17, 2012 at 8:54 pm

Ugh! Vidyo is not MCU based. Vidyo does exactly the same thing as TenHands right now with the scalable MCU-less multiway video conferencing. In addition Vidyo has addon functionality for a gateway for connecting “legacy” endpoints (SIP,H323,etc), and the ability to record/livestream video conferences. Vidyo got out the door really early with this stuff, but now TenHands is following in the footsteps of Vidyo, with what looks like a great product. The only differentiator I see so far between TenHands and Vidyo is the codec choice (VP8 (royalty free?) vs H264-svc), the WebRTC framwork for embedding in browsers without a plugin (in the future), and different business models. I am excited for TenHands as much as I like using our Vidyo service. I can’t wait to get in the beta.

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