Event: Friday, March 15th at 12 Noon EDT
It’s that time again… Allison Smith visits the VUC to share what’s up in May.
If you’ve maneuvered through telephone prompts while calling a Fortune 500 company; participated in a telephone customer satisfaction survey; signed onto a conference call, listened to the public airwaves, took an online training module, or even received an automated call notifying you of an upcoming medical or dental appointment – chances are, you’ve heard Allison.
IVR — or “Interactive Voice Response” — is the term which applies to any time you dial a company and get an automated voice which sorts your call to various departments. There’s a very good chance that the disembodied voice you encounter — no matter where you call — will be that of Allison Smith.
One of most prevalent and widespread telephone voices working today, Allison Smith has the soothing, friendly – and ultimately recognizable sound you’re looking for.